Pheasant Run is a subdivision in Maryland Heights with its own residents association. The association's public site says the subdivision's indenture is dated January 8, 1969, and lists a Maryland Heights mailing address in ZIP 63043.
That date tells you when the subdivision was set up, not when your house was built. Check your own home's age on the county record or your closing papers before you assume anything about the pipes inside it.
How to find out what plumbing your house actually has
A subdivision date cannot tell you what is under your sink or slab. These four checks take about ten minutes and give a plumber real information to work with.
Read the water heater label
The data plate lists the manufacture date, tank size and fuel type. A tank that is well past its expected service life is a replacement candidate, so note the date before you call.
Look at the pipe at your main shutoff
Note whether the line coming through the wall is copper, plastic or steel and where the shutoff valve is. Make sure every adult in the house knows how to close it.
Find the sewer cleanout
Many homes have a capped cleanout pipe near the foundation or in the yard. Knowing where it is saves time if a main drain backs up.
Check the meter and the reading
Turn every fixture off and watch the meter dial. If it keeps moving, water is leaking somewhere, and a leak detection visit can locate it without opening walls blindly.
Who to call first for each problem
Many Pheasant Run plumbing problems start outside your property line. This split saves a lot of phone calls.
| Problem | Start with |
|---|---|
| No water or weak pressure on the whole street | Missouri American Water customer service at 1-866-430-0820 |
| Sewage backing up in several drains at once | A camera inspection of your own lateral, then MSD at (314) 768-6260 if the blockage is in the public main |
| Broken or collapsed sewer line on your property | A plumber, then the City's lateral repair program (see below) before any work starts |
| Smell of natural gas | Leave the house, then call 911 or your gas utility. Do not call a plumber first |
| Questions about exterior work or common ground | Your residents association or its property manager |
Phone numbers come from each utility's own customer service page. Confirm them against your latest bill.
The sewer lateral belongs to you, and the City has a repair program
A broken lateral on your lot is a homeowner repair, but Maryland Heights runs a Sewer Lateral Repair Program that can reimburse much of the cost for homes with six or fewer dwellings. The City's program page sets out the fee, the reimbursement terms and the claim form.
Read it before anyone digs. Our sewer line repair page explains what the work itself involves.
Plumbing services homeowners here ask for
Most calls from established subdivisions fall into a handful of jobs.
Slow or repeated drain clogs
Drain cleaning clears the line, and a camera check shows whether roots or a damaged section are the cause.
Aging water heater
A tank that leaks at the base needs replacement. Slow recovery or rust-colored hot water may only need repair.
Unexplained water bill
Hidden leaks under slabs or in walls show up on the meter first.
Burst or frozen supply line
Close the main valve first, then request burst pipe repair.
Before work on shared or association property
Pheasant Run lots belong to the Pheasant Run Residents Association under the subdivision's indenture. If a problem touches common ground or the exterior of your lot, read the indenture or ask the association's property manager before you schedule digging.
Plumbing inside your house and on your own lateral is your decision. The City of Maryland Heights does not require a permit for ordinary repairs such as clearing stoppages or fixing faucets, but it does for jobs such as a water heater, a water line or a sewer lateral. Its permit page lists which jobs need no plans, and the City says it enforces the 2021 International Code Council codes.
Where this page applies
This page covers homes on and around Pheasant Run Drive in Maryland Heights, MO 63043. Boundaries are not published on the City's site, so confirm yours with the county assessor if it matters.
Sources for this page
Facts about the subdivision and the City's programs come from these public pages.
Pheasant Run plumbing questions
The residents association lists a Maryland Heights mailing address in ZIP 63043. For the exact city line on your lot, check the St. Louis County assessor record.
No. The date is the subdivision indenture, not a build date for your house. Pipes may have been replaced, and the water heater label and your own records are better guides.
You own the lateral from your house to the connection. Get it inspected, then read the City's program page before any digging.
The City's permit page lists water heaters up to 120 gallons among jobs that need a permit but no plans. Ask the building division which paperwork applies to your job.
No. Creve Coeur is a separate city with its own page. This page is only about the Pheasant Run subdivision in Maryland Heights.
